Frequently Asked Questions


Printer driver problems are common on Windows. If you have a problem printing from this version of PMView, we recommend that you uninstall and reinstall the printer driver. This usually solves the problem.

There are some corrupted template files in your profile. It will not prevent you from working or saving your documents. Please contact us so that we can remove the corrupted files for you.

We offer monthly, 1 year, 2 year and 3 year plans. or you can check our plans for more details.

When you enter an activation key, please make sure that there are no spaces before or after the actual activation key entry and remember that it is case-sensitive. Also make sure that you have filled in all other required information.

If you forgot your username or password, go back to the Sign In webpage and click on the “Can’t access your Microsoft account?” link. and reset your sign in info. If still you cant access your account then call us on 1-888-502-0552.

Yes, the new Office has a cloud support. This includes automatically saving documents to OneDrive and storing your personalised settings such as templates and files.

The Product Key is a 25-character alpha-numeric code that is printed on your Office packaging. For online purchases, the Product Key is provided by the online retailer.

A Product Key can only be used once to set up your Office product. If the Product Key has already been used, go to office.com/myaccount and sign in with your Microsoft account to install or reinstall Office.

Internet Security software is a more robust product than standard anti-virus applications, providing more security for web and social media activities as well as additional anti-spam and privacy protection. Internet Security software will help keep your personal information safe and secure and help keeps your PCs, Macs, Tablets, and Smartphones virus-free.